We accept major credit cards (Visa, Mastercard, Amex) and PayPal. All payments are processed securely.

When your order is dispatched, you’ll receive a tracking link via email. You can also track it on our Track Your Order page.

Email refunds@egsist.com (with photos + order number) right away and we’ll make it right.

Standard delivery is 7–12 days + processing time. During peak seasons or global events, shipping may take a bit longer.

Each product will have its own sizing chart, check it before checkout and don't buy depending on your regular sizing habits.

Yes — we provide free shipping on all orders, no minimum required.

Depending on stock availability We ship from multiple locations in the EU and Overseas partners, Free shipping applies regardless of origin.

We accept returns within 30 days of delivery on unused items in original condition. Email returns@egsist.com with your order number and a photo if needed.

Per our policy, customers cover return shipping fees and must provide the carrier label photo + tracking number

Yes, we ship worldwide.
If your country isn’t at checkout, email help@egsist.com for a custom order

All orders to EU up to the value of €149 are sent DDP (Delivered Duty Paid)

For orders to the EU above €150 import duties/taxes may apply at delivery — in this case these duties are the responsibility of the customer to be paid.

EGSIST is not responsible for these charges if they are applied and are your responsibility as the customer.

You can reach us anytime at help@egsist.com or through our Contact Page. We aim to reply within 24 hours.